Privacy Policy
Welcome to Tenera (“Company”, “we”, “our”, or “us”). We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy applies to all individuals located in North America who interact with our services, website, or products.
Information We Collect
We may collect the following types of personal information:
a) Personal Identification Information
Name
Email address
Phone number
Postal address
b) Professional Information
Job title
Company name
Work contact details
c) Digital Interaction Data
IP address
Browser type
Device information
Website usage patterns
Cookies and tracking technologies
How We Collect Information
We collect information through:
Direct interactions (web forms, customer service)
Automated technologies (website cookies, analytics)
Third-party sources (public databases, marketing partners)
Account registrations
Customer support interactions
Purposes of Data Collection
We use your personal information for:
Providing and improving our services
Processing transactions
Customer communication
Personalization of user experience
Marketing and promotional activities
Compliance with legal obligations
Fraud prevention and security
Data Sharing and Disclosure
We may share your information with:
Service providers and business partners
Legal and regulatory authorities
Professional advisors (lawyers, accountants)
Potential business merger or acquisition partners
We do NOT sell personal information to third parties for marketing purposes
Data Protection and Security
We implement robust security measures, including:
Encryption technologies
Secure network architectures
Regular security audits
Access controls
Employee privacy training
User Rights
North American users have the right to:
Access personal information
Request data correction
Delete personal data
Opt-out of marketing communications
Request details about data processing
Limit data sharing
Cookies and Tracking
We use cookies and similar technologies to:
Enhance website functionality
Analyze site traffic
Personalize user experience
Users can manage cookie preferences through browser settings.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
International Data Transfers
All data is primarily stored and processed within North America, complying with local data protection regulations.
Compliance with Laws
We adhere to:
Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
United States privacy regulations
State-specific privacy laws
Updates to Privacy Policy
We may update this policy periodically. Material changes will be communicated via:
Website notifications
Direct email communications
Contact Information
For privacy-related inquiries, please contact:
Privacy Officer at info@tenera.care
Effective Date
Last Updated: January 5, 2025
Consent
By using our services, you consent to the terms of this Privacy Policy.
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